Returns & Exchanges

At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a refund.

3

Ship the Items

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing